To ensure a balance between your right to protect your personal information and my need to collect, use or disclose personal information for reasonable business purposes, I comply with British Columbia’s Personal Information Protection Act (PIPA). Personal information is information that can be associated with a specific person and can be used to identify that person. Types of personal information collected through this website and for my business purposes may include your name, email address, phone number, address and payment information.
This notice explains collection, use, disclosure and retention of personal information and how I protect it. This applies to this website and all applications, services and tools that may be used to collect and store your information.
Why personal information is collected and what it is used for
My purpose for collection is to provide products to potential clients and clients who contact me. I may use your personal information to:
• provide information to you,
• contact you to answer questions or confirm the purchase of products; and,
• provide products and customer support.
Consent
I ensure that individuals understand the nature, purposes and consequences of what they are consenting to, at or before the time of personal information collection.
Disclosure
I do not rent or sell any personal information collected from you with any third parties. Unless I am required to share personal information as a part of an internal investigation or other law enforcement purpose, or as required by law, personal information is shared with third parties only when you have provided oral or written consent.
How I protect and store personal information
I protect your information using appropriate safeguards to reduce the risk of loss, misuse, unauthorized access, disclosure and alteration. Any personal information you provide to me is processed and stored in Canada, with the exception of contact information that is initially collected through my website, which resides in a server in the United States.
Retention and destruction
I retain personal information for as long as the business purpose for which the information was originally collected remains valid or as required by law. When destroying personal information that is no longer needed, I use secure destruction methods.
Your privacy rights and how I support them
Please note that requests from you related to supporting your privacy rights require a written request from you with reasonable notice and proof of identity. Individuals have the right to withdraw consent and you may withdraw your consent for personal information collection at any time. However, consent cannot be withdrawn retroactively.
Individuals have the right to access the personal information that I hold about them.
Individuals have the right to ensure the personal information that I hold about them is accurate and complete.
Individuals have the right to restrict processing of their personal information. If you don’t want me to process your information in a particular way, you can request that I process it in an alternative way or not process it.
Individuals have the right to erasure of their personal information.
How you can contact me about privacy
If you have questions or concerns regarding this Privacy Notice, or would like to make a privacy complaint, please use the Contact Us form to send me an email.
Not satisfied with my response?
If I haven’t responded to your privacy questions, concerns or complaints within 30 days, or you are unsatisfied with my response within 30 days of receiving it, you may contact the Office of the Information & Privacy Commissioner for British Columbia to ask for a review or make a complaint.
Office of the Information and Privacy Commissioner for British Columbia
PO Box 9038 Stn. Prov. Govt.
Victoria BC V8W 9A4
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